Questions about Wakel
Short, straight answers about what Wakel is, what it costs, which AI it works with, and how it keeps your Mac safe.
What is Wakel?
Wakel (وكيل) is an AI agent app for Mac. You connect an AI you already use, such as Claude, ChatGPT, Gemini, Grok or a free local model, and Wakel uses it to do real work on your computer: it opens your apps and files, works inside them, and asks before anything sensitive. It costs $25 once, with a 30-day free trial.
How is Wakel different from ChatGPT or Claude?
ChatGPT, Claude and Gemini are AI models and chat apps: they answer and write. Wakel is the agent on your Mac that lets those models act. It opens Photoshop, Keynote, Finder, Mail or its own Chrome, carries out the steps and brings back the result. You keep your AI subscription; Wakel adds the hands. See the full comparison.
Do I need a new AI subscription?
No. Sign in with the account you already pay for: Claude (Pro, Max or Team), ChatGPT (Plus or Pro), Gemini or Grok, or use an API key. You can also run a free local model with Ollama or LM Studio, with no account at all. How to connect your AI.
How much does Wakel cost?
$25 once, with no subscription. The license is lifetime, covers up to 2 Macs and includes a year of updates; after that year Wakel keeps working as it is. Teams get 15% off when they buy 3 or more licenses, and every purchase has a 14-day refund.
Is there a free trial?
Yes. Wakel is free for 30 days with everything included, and no card is needed. Download it, and buy a license only if you want to keep going.
Which Macs does Wakel run on?
Macs with Apple silicon (M1 or newer) running macOS 13 Ventura or later. Macs with an Intel processor aren’t supported. A Windows version is on the way.
Does Wakel work in Arabic?
Yes. The app is fully Arabic and English, right-to-left included, and you can talk to it in either language. It replies in Modern Standard Arabic or in the dialect you choose, such as Saudi, Egyptian or Gulf Arabic.
Is it safe to let an AI work on my computer?
Wakel asks before every sensitive step: deleting, sending, paying and installing wait for your yes, and no answer means no. Deleted files go to Wakel’s trash, where you can restore them. It works only in the folders and apps you allow, and you can pause it or take over at any moment.
Do my files leave my Mac?
Your files, chats and the agent’s memory stay on your Mac. We run no servers that see your work, and the app has no analytics. When you use a cloud model, the text of the task and what the agent reads for it go to that AI provider under your own account. With a local model, nothing leaves your Mac. Privacy policy.
What can Wakel do?
It works in Photoshop, Illustrator and Keynote, organizes files in Finder, browses and fills in pages in its own Chrome, drafts and sends email, messages you on WhatsApp, runs scheduled jobs, and controls the screen for apps without scripting. Connectors add Figma, Canva, Slack, Notion, Zapier, n8n and 90+ more services. Browse the guides.
What are AI employees and teams in Wakel?
You can set up AI employees, such as a writer, a designer or an accountant, each with a role and instructions, and put several of them in one chat. They pass work to each other: the copy goes to the designer, the invoice waits for your OK. You approve only the sensitive steps. How to build an AI team.
Can I use Wakel from my phone?
Yes. Message it on WhatsApp, or pair the Wakel for iPhone app to chat with it and approve steps from anywhere. The iPhone app talks to your own Mac directly, end-to-end encrypted, and the work still happens on the Mac. How to set it up.
Can Wakel work offline?
Yes, with a local model. Install Ollama (Wakel offers an open model as a one-click download) and Wakel runs entirely on your Mac, with no account and no internet needed for the model. Cloud models are optional. Set up a free local model.
Does Wakel work on Windows?
Not yet. Wakel is for Mac for now, and a Windows version is in the works. Leave your email in the pricing section on wakel.si to hear when it’s ready.
Can I buy Wakel for my team or as a gift?
Yes. At checkout you can buy Wakel for yourself, as a gift for a friend, or for a team. Teams get 15% off from 3 licenses, every person gets their own license, and a shared team workspace lets one owner approve the sensitive steps.
Can I get a refund?
Yes. Ask within 14 days of purchase and you get your money back in full, no questions asked. Reply to your receipt email or write to support@wakel.si. Refund policy.
Who makes Wakel?
Wakel is made by Ehab AlBurji in Al Khobar, Saudi Arabia. Payments are handled by Lemon Squeezy as Merchant of Record. Support: support@wakel.si.
What does the name Wakel mean?
Wakel comes from the Arabic word وكيل (wakeel): someone you trust to act on your behalf. It is also the usual Arabic word for an AI agent. What is an AI agent?
Then $25 once, no subscription. For Macs with Apple silicon.
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